Messages
Use the Messages page to add messages and alerts and review previous messages and alerts. You can also reply to a message and edit or delete a message you have created.
Adding a Message
-
Select Collaboration from the main menu.
-
Select the Messages tab.
-
Select Add or Messages > Add.
Message window displays. Settings tab is active. -
Select Effective Dates.
-
Type a Title for the Message.
-
Type Notes to display as part of the message.
-
Select Is Alert if the message is an alert.
Note: A red caution symbol displays to indicate it is an alert. -
Select Allow Replies to allow message recipients to reply to you about the message. All replies are listed with a timestamp.
-
The Enabled check box is selected by default. This displays the message immediately.
Note: To disable the message and save it for future use, clear the Enabled check box. -
Select Save.
Message window is saved. Sharing and Broadcast tabs display. -
To place the Message or Alert on User or Employee Calendars, select the Shares tab.
Shares window for the Message or Alert displays. -
Select By: Individual or Location. Folders-is not applicable.
Note: If you select a Location, the message is delivered to everyone in that Location. If you select Individuals, you can individually choose the employees and users with whom to share the message or alert. -
Select With: Any, Employee, or Manager.
-
Select List.
The List window refreshes and displays a list of names, either employees, managers, or locations depending on your earlier selection. -
Select Names or Locations to share this message with and select Add.
Names display in Shared window. -
Use the Remove or Remove All buttons to remove selected or all names.
-
Select Save.
The window refreshes and the Message or Alert is posted in the calendar of those identified in the Shared text box. -
To send this Message or Alert as an email, select the Broadcast tab.
Broadcast window displays. -
Select Broadcast.
An email is sent to everyone listed in the Shared text box and a timestamp displays.
Note: Users and Employees must have an email address entered in TeamWork 5 or they cannot receive a message or alert that is broadcast.
Example:
Replying to a Message
-
Select Collaboration from the main menu.
Collaboration window lists Events, Messages, Feedback and Notifications. -
Select the Messages tab.
-
Select message you would like to reply to.
-
Under Replies, select Add.
Reply window displays. -
Type the Reply in the text box provided.
-
Select Save.
Your reply is received by the person who posted the message. It includes a date and timestamp..
Editing a Message
-
Select Collaboration from the main menu.
-
Select the Messages tab.
-
Select message you would like to edit.
-
Make the changes you would like to make.
-
Select Save.
Message updates display on the message.
Deleting a Message
-
Select Collaboration from the main menu.
-
Select the Messages tab.
-
Select message you would like to delete.
Note: You need to have been the message creator to delete a message. -
Select Edit.
Message window displays. -
Select Delete.
Window prompts: Delete item? -
Select OK to delete the Message.